Microsoft System Center Service Manager System Center 2012 – Service Manager provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset life cycle management.

System Center Labs & Tutorials

In the System Center section you can find a lot of resources, how-to guides, tutorials and technical deep dives on how to get up at speed with System Center Orchestrator and start automating workloads.

System Center Service Manager can be integrated with the other products comprising the System Center Suite in addition to deliver among the other things a robust ticketing and service desk software, asset management and CMDB functions, change request handling and self-service functions for end users who can for example request a new VM via a web portal which can then be automatically deployed via System Center Orchestrator.

First Steps with System Center Service Manager

  • Install System Center Service Manager